Last Updated: November 2025
Transparency, integrity, and trust are central to Zholistic Life.
This page explains how we operate, protect your privacy, and communicate product and service terms.
By purchasing from or engaging with Zholistic Life, you agree to the policies below.

ZHOLISTIC LIFE POLICIES & LEGAL INFORMATION

Privacy Policy

Zholistic Life respects your right to privacy. We collect only the information necessary to process your orders, provide services, and improve your experience.

Information We Collect

Contact details (name, email, phone, address)
Payment and billing information (processed securely through Wix Payments)
Optional health-related or lifestyle information you choose to share during coaching sessions or program sign-ups

How We Use Your Information

To process orders, payments, and shipping
To communicate with you about your purchases or upcoming programs
To improve site performance and product offerings

Data Security
All transactions are encrypted via SSL and handled by secure third-party processors such as Wix Payments and PayPal. Zholistic Life does not store full credit card information.

Sharing of Information
We do not sell or trade your personal data. Information may be shared only with trusted third-party partners necessary for order fulfillment or legal compliance.

Cookies
Our website may use cookies to enhance functionality. You can disable cookies through your browser settings at any time.

Contact for Privacy Concerns:
support@zholisticlife.com

Refund & Return Policy

Your satisfaction matters to us. Because our supplements and wellness products are ingestible, we follow FDA and health-safety guidelines regarding returns.

Supplements & Consumables

Unopened and sealed bottles may be returned within 30 days of delivery for a full refund (minus shipping).
Opened or used products cannot be returned or resold for health and safety reasons.
Customers are responsible for return shipping costs unless the product was damaged or incorrect.

Books, Coaching, or Digital Programs

Books and journals are returnable only if unused and in new condition.
Coaching sessions and digital materials are non-refundable once service has begun or files have been delivered.

To Request a Return or Refund:
Email support@zholisticlife.com with your order number, reason for return, and photos (if applicable).

Approved refunds are processed within 5–10 business days of receiving your item.

Return address:

Zholistic Life

3508 Garden Rd.

Burlington NC, 27215

By accessing or purchasing from zholisticlife.com, you agree to the following terms:

Educational Purpose Only
All content, including text, graphics, supplements, and coaching materials, is for informational and educational purposes and not a substitute for professional medical advice, diagnosis, or treatment.
Always consult your physician or qualified healthcare provider before starting any new supplement or wellness program.
Product Use & Responsibility
You are responsible for reading ingredient lists, dosage instructions, and warnings before use. Do not exceed recommended dosages.
Intellectual Property
All content, logos, and product designs are property of Zholistic Life and may not be reproduced without written permission.
Limitation of Liability
Zholistic Life, LLC shall not be liable for any direct or indirect damages arising from misuse of products or information provided on this site.
Governing Law
These terms are governed by the laws of the State of North Carolina, USA.

Terms of Use

We strive to process and ship orders quickly and safely.

Processing Time: 1–3 business days
Domestic Delivery: 3–7 business days via USPS or UPS
International Delivery: Coming soon

Tracking: Once shipped, you’ll receive a tracking link by email.

Lost or Delayed Packages:
While we are not responsible for delays caused by carriers or customs, we will help you track your order and resolve issues promptly.

Damaged Orders:
If your order arrives damaged, contact support@zholisticlife.com within 48 hours of delivery with photos for replacement or refund.

Shipping Policy

These statements have not been evaluated by the Food and Drug Administration.
These products are not intended to diagnose, treat, cure, or prevent any disease.

All Zholistic Life supplements are manufactured in facilities that follow Good Manufacturing Practices (GMP)standards.
Always consult a qualified healthcare provider before using any new product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

FDA Disclaimer

Zholistic Life is committed to accessibility. If you encounter any difficulty accessing content or completing a purchase, please contact us so we can assist you.